Bank Operational Hours

A.   Office's Operating Hours

Office Name

Operating Hours (Western Indonesia Time)

Jakarta Branch and Surabaya Sub-Branch

08:15 – 14:30

Service Point MM2100

09:00 – 14:30

Service Point Bekasi

Service Point Suryacipta

Service Point Deltamas

Service Point Cikampek

09:00 – 14:15

DNS Counter in BDI Mitra Sunter

08:00-14.30*

DNS Counter in BDI Jl Merdeka Bandung

DNS Counter in BDI Tangerang Daan Mogot

*Cut off tme of Danamon Network Service (DNS) submitted through designated counter of Bank Danamon Indonesia (BDI)

B.   Paper Based Applications & Documents Submission at the Counter

Transaction Type

Cut-Off Time (Western Indonesia Time)

Export-import documents under Letter of Credit (LC)

13:00

Export-import documents under Documentary Collection

15:00

Documents related to bank guarantee

13:00

Other bank cheque

11:00

National Clearing System (SKN) transaction at Branch, Sub-Branch counter and Service Points

13:30

Real-time Gross Settlement (RTGS) transaction Branch, Sub-Branch counter and Service Points (excluding Cikampek)

14:30

BI-FAST transaction Branch, Sub-Branch counter and Service Points (excluding Cikampek)

14:30

RTGS and BI-FAST transaction at Cikampek Service Point

14:15

Other paper-based transaction

14:30

 
C.   Transactions via Electronic Channels

Transaction Type

Channel

Cut-Off Time (Western Indonesia Time)

Single RTGS domestic remittance (no exchange)

GCMS Plus & GPH

15:30

Non-RTGS domestic remittance
(no exchange)

GCMS Plus & GPH

17:00**

Single foreign remittance
(no exchange)

GCMS Plus & GPH

14:30

Single book transfer (no exchange)

GCMS Plus & GPH

17:00

Tax payment (no exchange)

GCMS Plus & GPH

16:00

eTax

20:00

Any transaction with exchange

GCMS Plus & GPH

14:00

Consolidated/bulk payment

GCMS Plus & GPH

16:00 (D-1)

Time deposit

GCMS Plus & GPH

15:30

Documents related to import

GCMS Plus

13:00

Documents related to bank guarantee

GCMS Plus

13:00

MUFG DOORS - cash withdrawal instruction

GCMS Plus

10:00 (D-1)

Note:
** Cut-off time to receive domestic SKN transaction is until 17:00. Instruction received by Bank at 15:30 the latest, will be processed on the same business day. Moreover, any instruction received after 15:30 will be processed through SKN on the next business day.

D.   Treasury Transactions

Transaction type

Transaction Time Window

Today value

(09:10 – 14:00*** via Comsuite FX)

Non-today value (TOM, SPOT, FWD)

(09:10 – 15:00 via Comsuite FX)

Note:
*** Application is approved and submitted to Bank before 14:00 of the value date.

Updated as of October 1st, 2024.


Shall you have any inquiries, 
please contact our corporate relationship manager and/or call +62-21-2553 8300


MUFG Bank, Ltd., Jakarta Branch is licensed and supervised by the Financial Services Authority (OJK) and is an insured member of the Indonesia Deposit Insurance Agency (LPS).